Frequently Asked Questions

Do I need to set up an account to make an order?

Yes,  all we need is your contact and shipping information!

I'm having trouble signing in to my account, what should I do?

Please try resetting your password initially. If this still doesn't work please contact us at delivery@HellOOmarket.com or 8420 and we'll try and help!

How do I reset my password?

If you can't remember your password, we'll need to reset that for you. please contact us at delivery@HellOOmarket.com or 8420

How can I access my wish list?

To access your wish list, please make sure you are logged in and then click on the link wish list.

Is my personal information kept private?

Yes, under the new and updated data protection act we promise to keep your information private and secure. To read more about our privacy policy please see here.

How can I remove my personal information from your database?

If you would like all information regarding yourself removed from our HellOOmarket database, please email us at delivery@HellOOmarket.com.

How do I unsubscribe from your newsletter?

Click unsubscribe at the bottom of any newsletter or email your receive from us, alternatively email us at delivery@HellOOmarket.com and we can remove your information from our database completely.