Frequently Asked Questions
Can you tell me more information about your products?
We work hard to include as much
information about our products in our product descriptions on the product page,
but if there’s something more specific you’d like to know please contact us at delivery@HellOOmarket.com
or call 8420.
Why can't I find an item that I've seen advertised?
We try to only advertise products
available on-site at that time, however, sometimes this isn’t always possible –
if there is something you see advertised and it isn’t in stock yet please feel
free to email us for more information! We’ll always try and help.
How can I find out if you'll be getting in more stock of a product I want?
Due to high demand, some of the items on our
website do sell out very quickly! However, it’s worth checking back as the site
is regularly updated. You can also sign up to receive a product notification
via “wish” when your fave items are available again! We include the option to
sign up for back in stock email notifications on all of our sold-out products
Is HellOOmarket make up and beauty certified by Cruelty-Free International?
Yes! We work hard to make sure our range
of beauty products are 100% cruelty-free. We promise that no animals will ever
be harmed in the making of our HellOOmarket products!
How do I find out what ingredients are in your products?
We try and feature this on all products
that include ingredients if we have missed any or you would like more
information please contact us on delivery@HellOOmarket.com.
Do your products offer a warranty?
Yes, on some products we do offer a
1-year warranty from the date you placed your order. This applies to phone
chargers, headphones and cables.